10% Free on your first order with code: BIENVENUE / Secure 24/72-hour CHRONOFRESH delivery at 4°C to your home.

Delivery

Carrier and tracking? 

Basile et Téa's online store delivers to mainland France and Monaco - (excluding Corsica)

Option to specify delivery date when ordering 

Home delivery by Chronopost or Chronofresh 4°C with the PREDICT service to manage your delivery or reschedule in case of absence. 

What should I do if I haven't received my parcel? 

Initially, if you are absent at the time of delivery, La Poste will leave you a calling card with details of how to collect your parcel. The time limit for collection is generally 15 days. After this period, the parcel will be returned to us, and you will once again bear the shipping costs. 

What are shipping costs? 

Shipping fees include only postage with no markup; we offer packaging and labor at no charge. We advise you to group your purchases into a single order, as we cannot combine two separate orders.  

Delivery schedule: 24 to 72 business hours

CHRONOPOST

DaysOrder before 1 p.m. 
Delivery possible on :
Orders placed after 1 p.m. 
Delivery possible on
MondayWednesdayWednesday
TuesdayWednesdayThursday
WednesdayThursdayFriday
ThursdayFridayMonday
FridayMondayMonday
SaturdayWednesdayWednesday
SundayWednesdayWednesday
Estimated delivery in mainland France, for information only

Commitments and transport offer 

We carefully pack each parcel to guarantee a perfectly protected shipment. Our packaging is recycled, recyclable and plastic-free.

Chronopost Relais Point

Geographic zone
Period
Basket amountShipping costs
Metropolitan France and MonacoFrom €1 to €794,90€
October to MayAbove €79OFFER

CHRONOPOST HOME DELIVERY

Geographic zone
Period
Basket amountShipping costs
Metropolitan France and MonacoFrom 1 to €1299,90€
October to MayOver €129OFFER

CHRONOFRESH 4°C

Geographic zone
Period
Basket amountShipping costs
Metropolitan France and MonacoFrom €114,92€
June to September