{"id":33,"date":"2022-07-13T12:21:27","date_gmt":"2022-07-13T12:21:27","guid":{"rendered":"https:\/\/preprod.basile-tea.fr\/?page_id=33"},"modified":"2026-07-16T15:48:12","modified_gmt":"2026-07-16T15:48:12","slug":"delivery-returns","status":"publish","type":"page","link":"https:\/\/basile-tea.com\/en\/livraison-retours\/","title":{"rendered":"Delivery & Returns"},"content":{"rendered":"
<\/div>\n\n\n\n
\n

Delivery<\/h1>\n\n\n\n
<\/div>\n\n\n\n

Carrier and tracking? <\/h2>\n\n\n\n

Basile et T\u00e9a's online store delivers to mainland France and Monaco - (excluding Corsica)<\/p>\n\n\n\n

Option to specify delivery date when ordering <\/p>\n\n\n\n

Home delivery by Chronopost or Chronofresh 4\u00b0C with the PREDICT service to manage your delivery or reschedule in case of absence. <\/p>\n\n\n\n

<\/div>\n\n\n\n

What should I do if I haven't received my parcel? <\/h2>\n\n\n\n

Initially, if you are absent at the time of delivery, La Poste will leave you a calling card with details of how to collect your parcel. The time limit for collection is generally 15 days. After this period, the parcel will be returned to us, and you will once again bear the shipping costs. <\/p>\n\n\n\n

<\/div>\n\n\n\n

What are shipping costs? <\/h2>\n\n\n\n

Shipping fees include only postage with no markup; we offer packaging and labor at no charge. We advise you to group your purchases into a single order, as we cannot combine two separate orders.  <\/p>\n\n\n\n

<\/div>\n\n\n\n

Delivery schedule: 24 to 72 business hours<\/h2>\n\n\n\n
<\/div>\n\n\n\n

CHRONOPOST <\/h3>\n\n\n\n
Days<\/th>Order before 1 p.m. 
Delivery possible on :
<\/th>		Orders placed after 1 p.m. 
Delivery possible on<\/th><\/tr><\/thead>
Monday<\/td>Wednesday<\/td>Wednesday<\/td><\/tr>
Tuesday<\/td>Wednesday<\/td>Thursday<\/td><\/tr>
Wednesday<\/td>Thursday<\/td>Friday<\/td><\/tr>
Thursday<\/td>Friday<\/td>Monday<\/td><\/tr>
Friday<\/td>Monday<\/td>Monday<\/td><\/tr>
Saturday<\/td>Wednesday<\/td>Wednesday<\/td><\/tr>
Sunday<\/td>Wednesday<\/td>Wednesday<\/td><\/tr><\/tbody><\/table>
Estimated delivery in mainland France, for information only<\/figcaption><\/figure>\n\n\n\n

Commitments and transport offer <\/h2>\n\n\n\n

We carefully pack each parcel to guarantee a perfectly protected shipment. Our packaging is recycled, recyclable and plastic-free.<\/p>\n\n\n\n

<\/p>\n\n\n\n

Chronopost Relais Point<\/h3>\n\n\n\n
Geographic zone
Period<\/th>		Basket amount<\/th>Shipping costs<\/th><\/tr><\/thead>
Metropolitan France and Monaco<\/td>From \u20ac1 to \u20ac79<\/td>4,90\u20ac<\/td><\/tr>
October to May<\/td>Above \u20ac79<\/td>OFFER<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
<\/div>\n\n\n\n

CHRONOPOST HOME DELIVERY <\/h3>\n\n\n\n
Geographic zone
Period<\/th>		Basket amount<\/th>Shipping costs<\/th><\/tr><\/thead>
Metropolitan France and Monaco<\/td>From 1 to \u20ac129<\/td>9,90\u20ac<\/td><\/tr>
October to May<\/td>Over \u20ac129<\/td>OFFER<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
<\/div>\n\n\n\n

CHRONOFRESH 4\u00b0C<\/h3>\n\n\n\n
Geographic zone
Period<\/th>		Basket amount<\/th>Shipping costs<\/th><\/tr><\/thead>
Metropolitan France and Monaco<\/td>From \u20ac1<\/td>14,92\u20ac<\/td><\/tr>
June to September<\/td><\/td><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n\n\n\n
<\/div>","protected":false},"excerpt":{"rendered":"

Livraison Transporteur et suivi ?  La boutique en ligne de Basile et T\u00e9a livre en France m\u00e9tropolitaine et \u00e0 Monaco  \u2022 (Hors Corse) Possibilit\u00e9 d\u2019indiquer la date de livraison souhait\u00e9e lors de la commande  Livraison \u00e0 domicile par Chronopost ou Chronofresh 4\u00b0C avec le service PREDICT pour g\u00e9rer votre  livraison ou reprogrammer en cas d\u2019absence.  […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-33","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/basile-tea.com\/en\/wp-json\/wp\/v2\/pages\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/basile-tea.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/basile-tea.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/basile-tea.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/basile-tea.com\/en\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":14,"href":"https:\/\/basile-tea.com\/en\/wp-json\/wp\/v2\/pages\/33\/revisions"}],"predecessor-version":[{"id":10643,"href":"https:\/\/basile-tea.com\/en\/wp-json\/wp\/v2\/pages\/33\/revisions\/10643"}],"wp:attachment":[{"href":"https:\/\/basile-tea.com\/en\/wp-json\/wp\/v2\/media?parent=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}